How to Buy

1. What payment options do you offer?

You will be emailed directions for Interac eTransfer once you complete checkout. 

Save 20% on your first order with code HEALTHY.

Please check your SPAM or JUNK folder for order confirmation emails from us, and be sure to add us to the safe senders list.

New to eTransfer? Please view this video.


2. When will my order be processed and shipped?
All orders are processed and shipped within 2 business days. 
3. How long will it take to receive my order?

Customers can select their shipping options at checkout.

All orders are processed through Canada Post and deliver within 1 to 7 days within Canada.

We offer FREE SHIPPING on orders over $200 and a FLAT RATE of $10 for orders between $100 and $200. 


4. Can I return my product?
We are unable to take products back for return. We stand by our products with a 100% Satisfaction Guarantee If you are not satisfied with your product for any reason, please contact us and we can replace or credit, as mutually determined. If you are experiencing any issues with our products, please email us at support@organicpetbrands.com.
5. Where do you ship to?
We currently only ship within Canada.  All 13 provinces. 


Quality Questions

1. What is your oil composed of?
We use clean certified organic suppliers for our ingredients. All carrier oil is certified organic, non-GMO, pesticide and preservative free. We ensure it only comes from coconut plantations, and not contributing to the devastating palm forest industry. The oil is food-grade medium-chain triglycerides (MCT) oil that is flavorless with a colorless hue and a similar viscosity to tea.
2. Are these products lab tested?
Yes. We can provide copies of all our characterization results from accredited labs for each production run. Please contact us for copies.
3. Is it normal for the oil color to change over time?
Somewhat, but should always maintain a near colorless hue. This oil should have a shelf life of a minimum 5 years with a low risk of rancidity. The HDPE coated bottles prevent UV interactions with the oil and maintain product clarity. Please store your bottle in a cool and dark place.


Product Questions

1. How do I know how much to give my dog?
Each bottle and dog treat bag come with a detailed dosing chart for instructions on dosing based on body weight, for both pets and people. Please refer to that chart prior to dosing.


General Questions

1. I couldn’t find the question I have here. How can I get an answer?
Please email us at info@organicpetbrands.com.


Retailer Network

1. Do you provide wholesale services to retailers?
Yes, we provide bulk discounts for retailers and are happy to work with you. Please email us at sales@organicpetbrands.com